![]() Why does Defender use a 2.4GHz network? The 2.4GHz frequency is used for long-range connections and has optimal coverage versus a 5GHz frequency. Internet service providers offer this service free of charge and can separate your network over the phone. Once this is completed, connect your mobile phone's Wi-Fi to the 2.4 GHz network. This means you will need to separate the signal if you are using a dual network with both signals on the same channel. Follow the prompts to add the Guard Pro camera.īefore connecting your Guard to the Guard App, it is necessary that your mobile phone is connected to a stand-alone 2.4GHz network. Scan the QR code on the bottom of the camera.ħ. Once the camera light is flashing green, please reconnect the camera.ĥ. To reset the camera, press and hold the reset button until it beeps, and wait for the camera to flash greenģ. Power cycle the camera by unplugging it from the power for 2 minutes and then plugging it back inĢ. Please follow the steps below to fully reset your Guard camera.ġ. Please click on permissions and ensure that the camera has permission to access your Wi-Fi and local network. Please scroll through the available apps, and select Defender Guard.Ĥ. Please click on settings for your phone settings.ģ. If you have an Android phone, please follow the steps outlined below.ġ. Please close out the Defender Guard app, please ensure that it is not running in the background.Ħ. ![]() Next please allow access to the local network by toggling the on and off button so it is greenĥ. From the search bar at the top type in Defender GuardĤ. Click on the Phone settings icon for your phone, not the appĢ. If you have an iPhone, please follow the steps outlined below.ġ. Once power is restored, please repeat the pairing steps. If you have a second Guard camera, swap the power supply to test if power is restored to the camera.Ĥ. Ensure all connections are tight, from the camera to the power supply, any extension cables, and from the power supply to the outlet.ģ. If your camera does not have a red or green light, please follow the steps below.ġ. Whenever a connection is restored, you may stop following the troubleshooting steps. Below you can find a list of minimum precautions you can take to protect the devices on the local network.Complete the following steps to identify the root cause and resolve the issue. The release date and support period are also an important factor. The consensus is to pick a vendor with a track record in upholding security and delivering timely updates for their products. ![]() Protecting your IoT gadgets starts from the moment you decide on a specific manufacturer. Complete the picture by adding smart home appliances like coffee makers, televisions, toasters, refrigerators, and bathroom scales and don’t forget about the various toys, and even jeans, you have that may also rely on WiFi! If that number seems high, think about how many laptops, smartphones, tablets, smartwatches, smart entertainment devices, smart thermostats, security, and monitoring systems are in your home. So it’s safe to assume that a connected device has to withstand a fair share of cyber-attacks.īitdefender research shows that there are roughly 13 smart devices or accessories in an average US home today, with predictions of about 20 or more by the end of this year. In 2016, the average time for infecting an IoT system was six minutes from the moment of exposure a year later, that average fell to two minutes. Hackers are constantly on the prowl for new targets and have automated their methods to find and compromise vulnerable devices. Unfortunately, there are often very dire consequences of failing to protect oneself against the cyber threats such as viruses, malware, spyware, and ransomware that can plague our home network and some of these IoT smart devices. Smart devices have become a large part of our connected world, and they require the same level of protection as any other device on your network. ![]()
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